Learn the 6 essential steps to protect your community and ensure prompt action from authorities

When a six‑storey block fell in Eastleigh, it was a stark reminder that building safety can be a matter of life and death. With more construction projects underway, residents must know how to act. This guide walks you through the steps to identify, document, and report unsafe buildings so that officials can act quickly.
Use Google Maps and the Eastleigh Municipal Office website to locate the building. Look for visible cracks, sagging floors, or missing bricks. Identify these signs early to prevent accidents.
Take high‑resolution photos and videos with your smartphone. Record the date, time, and exact location. Store this data in Evernote or Google Keep for easy sharing. Gather the evidence before reporting.
Check the Kenya Building Code and the local zoning map on the Kenya Building Authority portal. Verify if the building meets required safety standards. Verify compliance to strengthen your claim.
Call the Eastleigh City Council hotline (0800-123-456) or use the online reporting portal. Attach your evidence and provide a concise description. Contact the authorities promptly.
Use the online tracking system on the council site to check the status of your report. Keep a log of all communications. If no action is taken in 7 days, email the local MP. Follow up consistently.
Share the issue on community groups, WhatsApp, and local news outlets. Encourage neighbors to report similar hazards. Raise public awareness to increase pressure on officials.
Use the 'Building Safety Alert' feature on the Kenya Mobile App to instantly notify authorities and get a real‑time response.
By following these steps, you’ll help keep your community safe and hold authorities accountable. You’ll have documented evidence, a clear report, and a follow‑up plan. Take action today and protect those around you.