Learn how to safeguard your next ride-sharing experience after the shocking Kalamazoo incident

Before you get into the car, take a moment to review your driver's ratings and read the comments from previous passengers. Look for any red flags, such as low ratings or complaints about unsafe driving. If you're unsure, consider canceling the ride and requesting a new driver
Let someone you trust know that you're using a ride-sharing service and share your estimated arrival time and route. This way, if something goes wrong, they'll be able to raise an alarm and help you get assistance quickly. You can even use the 'Share My Trip' feature within the Uber app to make it easy
When you get into the car, take note of your surroundings and trust your instincts. If something feels off or you notice any suspicious behavior from the driver, don't hesitate to speak up or ask to be dropped off at a safe location. Remember, your safety is more important than being polite
Uber has built-in safety features, such as the panic button and two-way rating system. Familiarize yourself with these features and use them if you feel threatened or uncomfortable during the ride. You can also use the app to report any incidents or concerns to Uber's support team
If you're not comfortable using Uber due to safety concerns, consider exploring alternative ride-sharing services that prioritize safety, such as Lyft or Via. These services may have more stringent safety standards and better driver vetting processes, giving you added peace of mind
